Community Guidelines

SafeKelowna works because neighbours trust each other. These guidelines apply to every report, listing, comment, and message on the platform.

🚨 Emergencies go to 911 — always

SafeKelowna is not an emergency service and is not monitored in real time. If a crime is in progress or someone is in danger, call 911. For non-emergency police matters, call the Kelowna RCMP non-emergency line at 250-762-3300.

Report honestly

• Only report incidents you witnessed or that affected you directly.
• Be as accurate as you can with locations, dates, and details.
• Never accuse or identify a specific person — describe the incident, not individuals.
• Fake or exaggerated reports harm real victims and will lead to account suspension.

Be kind in comments and messages

• No harassment, hate speech, threats, or doxxing.
• No spam, advertising, or self-promotion.
• Assume good faith — most people here are trying to help.

Lost & Found etiquette

• Only claim items that genuinely belong to you.
• When returning an item, meet in a public place during daylight hours.
• Never share banking details, and never pay a "release fee" for a found item — that's a scam.

Moderation

Every report and listing is reviewed by a moderator before it appears publicly. Content that violates these guidelines is rejected, and repeat violations result in a ban. Moderation decisions aim to keep the platform trustworthy for everyone.